The Promise in One Sentence: If you're not completely satisfied with your Eva Bloom Soulmate Sketch experience, simply contact us within 60 days of your purchase for a full, no-questions-asked refund.
1. Our 60-Day Money-Back Guarantee
Every Eva Bloom Soulmate Sketch is backed by a 60-day money-back guarantee. We want every customer to feel safe ordering — and to trust that if the experience doesn't resonate, your investment is fully protected.
2. How to Request a Refund
You have two simple options:
Option 1: Contact Us Directly
Email us at evabloom@intuitique.com with the following information:
- The email address you used to place the order
- Your order number or ClickBank receipt number (if available)
- The approximate date of your order
Our team will process your refund within 1–3 business days.
Option 2: Request Through ClickBank
Because all orders are processed by ClickBank, you may also request a refund directly through them at any time within the 60-day window. Visit clkbank.com (or click the customer service link on your receipt email) and follow the prompts. ClickBank typically processes refund requests within 24–72 hours.
3. Refund Processing Times
Once approved, your refund will be issued to the original payment method:
- Credit / Debit Card: 3–10 business days, depending on your bank
- PayPal: 1–3 business days
- Bank Transfer: 3–7 business days
Timing may vary based on your financial institution. Please allow your bank or card issuer time to post the refund.
4. What's Covered
Our refund guarantee covers the full purchase price of your Eva Bloom Soulmate Sketch package — including the sketch, the psychic reading, and the bonus tarot and astro materials. No prorating, no partial refunds, no deductions.
5. After Your Refund
Once your refund is processed, your sketch, reading, and bonus materials remain yours to keep digitally. We don't ask you to delete them. We simply trust your judgment about whether the experience was right for you.
6. Why We Offer This
Because we believe in what we create. Eva pours genuine intuition and artistry into every sketch, and the vast majority of clients are deeply moved by their experience. But spirituality is personal — and not every reading lands the same way for every soul. If your experience doesn't resonate, we'd rather honor that than keep money that doesn't feel earned.
7. Limits to the Guarantee
The 60-day window begins on the date of your purchase. Requests submitted more than 60 days after purchase fall outside our guarantee period and cannot be processed through ClickBank. Refunds are issued at our and ClickBank's discretion in cases involving abuse, fraud, or repeated chargeback attempts.
8. Questions?
If anything about this policy isn't clear, or if you'd like to talk to someone before requesting a refund, please reach out. We respond to every email personally at evabloom@intuitique.com.
A note from Eva: If something didn't feel right about your sketch, please tell me. I read every email personally and would love the chance to make it right before you request a refund — but if you'd rather have your money back, that's completely okay too. There are no hard feelings. With love, Eva ♡